After Purchase Service
Our office staff will guide you through the selections process. They ensure your choices of finishes are ordered and communicated to our partners and tradespeople in time for installation.
Our Customer Care staff will go through the home a couple of days in advance of your Pre-Delivery Inspection to find items that need to be addressed. They will contact you to arrange for delivering your home to ensure satisfaction.
On the day of your PDI, our staff will walk through the house with you and explain how the various systems work. They’ll also make a note of any flaws that have not been noticed earlier. The site supervisor will receive a copy of the deficiency list immediately following the PDI; all items are the responsibility of the site supervisor (unless otherwise communicated with the office) to be completed within 2 weeks after closing.
Your new home warranty is administered by Tarion, which ensures that your home is free from defects in material, has been built in compliance with the Ontario Building Code and is fit for habitation. Our customer care service staff are available to answer any questions you have regarding items that may require attention under your warranty.
30 Day List
One and Two Year List
We are always here to help
Single Luxury Builds
276 Yonge Blvd, North York, ON